Shipping policy
At AZONIX, we aim to process and deliver your order as quickly and smoothly as possible.
Order Processing Time
All orders are processed and shipped within 2–3 working days after your order is placed.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been shipped, delivery usually takes 6–10 working days.
Delivery times may vary depending on your location, courier delays, customs processing, or other circumstances outside of our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Please allow some time for tracking details to update after your order has been dispatched.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
AZONIX is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible.
Delayed Orders
While we do our best to deliver orders within the estimated timeframe, delays can sometimes happen.
If your order has not arrived within the expected delivery window, please contact us so we can help look into it.
Lost or Damaged Packages
If your package is lost, damaged, or arrives in poor condition, please contact us with your order number and any relevant photos or details.
We will review the issue and do our best to assist you.
Contact Us
For any shipping questions, please contact AZONIX at:
[azonixcontact@shopazonix.store]